If you are still facing the same issue, please message me on WhatsApp at 7569989230 for support.
Hello Everyone!!
You
might be facing issues with the Emsigner on TRACES, In this article I made an
attempt to give 100% solution for this issue.
The
most common error while signing/validating with DSC on TRACES is
“Error in establishing
connection with TRACES WebSocket Esigner. Please ensure that WebSigner Setup is installed and
service is running on your machine and there are no proxies enabled on the browser while
doing DSC activities”
Steps to resolve this error:
1. First,
Un-install the existing Java Utility, Emsigner (including MCA, GST) that
was installed on your PC and start from the Scratch.
2. Install
JAVA 8 Update 162 32-bit version only
- Even if you are using windows 7/10 and
32bit/64bit version, you have to install
aforesaid version only.
-
Yes, TRACES need older version of Java,
your existing JAVA may be updated one, because of auto-update functionality.
- You can also download the aforesaid version Java Utility from the below link, as you might not able to get from the official website.
CLICK HERE to download the JAVA utility
- To ensure that you have installed correct version of the JAVA utility, you can cross-check with below screenshot from the Control Panel > uninstall programmes
1. Download
TRACES Web Signer Setup V 2.0
setup file from the TRACES website.
-
Login into TRACES > downloads > requested downloads > and click on “Click
here” to
download the utility > enter the Captcha and click on submit > scroll
down and find TRACES WebSigner Setup V
2.0 > download > right click on the setup file > click on
"Install" option to start the installation.
- TRACES has updated WebSocket in 1st
week of June 2019. So, even if you are
using WebSocket V 2.0, I
suggest you uninstall and download the latest WebSocket
from TRACES site.
2. Install DSC
drivers on your PC, if not installed earlier or you are using DSC for the very
first time on PC, DSC drivers will be available in the CD provided along with
the DSC or Online.
3. Update your Chrome
(if it is of Older version).
4. Clear Cache &
Cookies from your browser.
5. Now restart your
PC.
6. Run EmSigner
as administrator.
After
following the above steps, still if you are facing the same issue:
1. Install
the JAVA FXER software from the below link:
https://johann.loefflmann.net/downloads/jarfix.exe
2. Run
the above software as Administrator, your problem will be fixed.
Important:
1. Even
if you are facing same issue after performing the above steps you might be
using internet connection through mobile hotspot or JIO Fi device, please
change your internet connection.
2. Incorrect
DSC Token password issue on TRACES website.
While browsing TRACES site especially
on Google Chrome, you may face issues with DSC Password, even though you
have entered it correctly it shows Incorrect DSC Token password, this is purely
a technical issue, please try clearing cookies and cache or logout and open
TRACES site in Internet Explorer/Mozilla Firefox browsers.
That’s it, now Insert your DSC Token and you will be able to validate DSC on
TRACES website without any hurdles.
If you are still facing the same issue, please message me on WhatsApp at 7569989230 for support.
Pls share your email
ReplyDeletepvrprohyd@gmail.com
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